Privacy policy

Privacy Policy

Last Updated: October 29, 2025

At Mehriza, your privacy, trust, and satisfaction are our top priorities. We are committed to protecting your personal information in line with both international data protection standards and Islamic business ethics — built on honesty (Amanah), fairness, and transparency in trade.

This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from mehriza.com (“the Site”).

1. Business Information

Business Name: Mehriza
Address: Street #1, Kot Farid, Sargodha, Pakistan
Contact Email: support@mehriza.com
WhatsApp: +92 309 8108861

2. Information We Collect

When you visit or use our store, we may collect the following information:

  • Personal Details: Name, phone number, email, and shipping address.

  • Order Information: Items you purchase, returns, and preferences.

  • Device & Usage Data: IP address, browser type, and interactions on our site.

  • Marketing Data: Insights from Meta Pixel and Google Analytics for improving user experience.

We do not collect or store any financial or card-related information, as all payment processing is handled securely by Shopify and our courier partners (PostEx) during Cash on Delivery transactions.

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Communicate order updates, confirmations, or support.

  • Improve our website and customer experience.

  • Send limited marketing or promotional updates (only if you subscribe).

  • Ensure safe, lawful, and transparent business operations.

Your information will never be sold, rented, or traded to third parties.

4. Sharing of Information

We may share your information only with:

  • Shopify (for secure hosting and store functionality)

  • PostEx (for delivery and order tracking)

  • Google Analytics & Meta Pixel (for performance and marketing insights)

Each of these partners follows strict data protection and privacy policies.

5. Marketing Communications

You may receive marketing emails or WhatsApp messages only if you opt-in. You can unsubscribe anytime by clicking “unsubscribe” in our emails or messaging us directly at support@mehriza.com.

6. Islamic Business Ethics

Mehriza operates according to Islamic business principles, ensuring honesty (Sidq), trust (Amanah), and fairness (Adl) in all dealings. We do not engage in deception, unfair practices, or data misuse. Your trust is a sacred responsibility to us.

7. Data Security

We implement strong technical and organizational measures to safeguard your data. However, no method of transmission over the Internet is completely secure. Please avoid sharing confidential details over public networks.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purpose it was collected for — such as completing orders or resolving service issues.

9. Your Rights

You may at any time:

  • Request a copy of your stored information.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing messages.

To exercise these rights, please contact support@mehriza.com or WhatsApp 0309 8108861.

10. International Orders

Mehriza currently ships within Pakistan, and internationally only upon special request. Any international data handling is managed securely under Shopify’s data transfer protections.

11. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in practices or legal requirements. The updated policy will always be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions, requests, or concerns about your privacy, please contact us at:
📧 support@mehriza.com
📍 Street #1, Kot Farid, Sargodha, Pakistan
📱 WhatsApp: +92 309 8108861